| CUSTOMER ASSISTANCE | MARKET RESEARCH | SUPPLIERS' SELECTION | ORDERS MANAGEMENT | QUALITY CONTROL
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Customer Assistance
Our office prepares customized buying trips with full-service itineraries, taking care of arranging hotel reservations and transportation around Italy.
High qualified personnel assists the Client for the entire stay both in Italy and abroad when it is necessary to attend international fairs out of Italy.
G.I.A. offers the possibility of developping private label personalized collections thanks to the big experience and knowledge of product development in the Italian market.

Services
Market analysis - Selection of the suppliers - Evaluation of the suppliers - Order negotiation - Order placement - Measuring of samples - Laboratory tests - Color tests - Evaluation of pre-production samples - Quality inspections on production - Contacts with the most famous Italian brands - Daily check of branded goods availability - Constant contact with buyers - Market information - Trend reports - Highly individualized market researches
- Final inspection - Certificates of inspection - Follow-up on documents and delivery - Logistics relative to shipment of goods - Check on delivery of goods - Payment assistance